| Abstract |
Article Information:
Self-Assessment of Organization’s Performance with Regard to Enablers Criteria Excellence Model (EFQM)
Mohammadbagher Gorji and Azize Emami
Corresponding Author: M. Gorji
Key words: Enablers, excellence, Self- assessment, Performance, , , Vol. 4 , (17): 3048-3055 |
| Submitted |
Accepted |
Published |
| January 27, 2012 |
March 12, 2012 |
September 01, 2012 |
The main purpose of the present study is to assess a hospital's Performance assessment with regard
to EFQM model and then determining the relationship between enablers’ criteria and Organizational model of
excellence with hospital's Performance. To collect data a standard questionnaire of Performance assessment
and one questionnaires of relationship assessment for enablers criteria with Organizational Performance. For
self-assessment performance, Radar logic and for hypothesis testing, Pearson correlation coefficient, factor
analysis and T-test was employed. The results showed that all research hypotheses were accepted and there was
a significant relationship between hospital's Performance and enablers’ criteria EFQM model. The priority of
effectiveness of Enablers criteria on hospital's performance are as follows: processes criteria, partners and
resources, leadership, People, policies and strategies. |
Cite this Reference:
Mohammadbagher Gorji and Azize Emami, 2012. Self-Assessment of Organization’s Performance with Regard to Enablers Criteria Excellence Model (EFQM).
Research Journal of Applied Sciences, Engineering and Technology, 4(17): 3048-3055. |
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ISSN (Online): 2040-7467
ISSN (Print): 2040-7459 |
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