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2012 (Vol. 4, Issue: 17)
Article Information:

Self-Assessment of Organizationís Performance with Regard to Enablers Criteria Excellence Model (EFQM)

Mohammadbagher Gorji and Azize Emami
Corresponding Author:  M. Gorji 

Key words:  Enablers, excellence, Self- assessment, Performance, , ,
Vol. 4 , (17): 3048-3055
Submitted Accepted Published
January 27, 2012 March 12, 2012 September 01, 2012
Abstract:

The main purpose of the present study is to assess a hospital's Performance assessment with regard to EFQM model and then determining the relationship between enablersí criteria and Organizational model of excellence with hospital's Performance. To collect data a standard questionnaire of Performance assessment and one questionnaires of relationship assessment for enablers criteria with Organizational Performance. For self-assessment performance, Radar logic and for hypothesis testing, Pearson correlation coefficient, factor analysis and T-test was employed. The results showed that all research hypotheses were accepted and there was a significant relationship between hospital's Performance and enablersí criteria EFQM model. The priority of effectiveness of Enablers criteria on hospital's performance are as follows: processes criteria, partners and resources, leadership, People, policies and strategies.
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  Cite this Reference:
Mohammadbagher Gorji and Azize Emami, 2012. Self-Assessment of Organizationís Performance with Regard to Enablers Criteria Excellence Model (EFQM).  Research Journal of Applied Sciences, Engineering and Technology, 4(17): 3048-3055.
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