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     Research Journal of Applied Sciences, Engineering and Technology

    Abstract
2012(Vol.4, Issue:17)
Article Information:

Self-Assessment of Organization’s Performance with Regard to Enablers Criteria Excellence Model (EFQM)

Mohammadbagher Gorji and Azize Emami
Corresponding Author:  M. Gorji 
Submitted: January 27, 2012
Accepted: March 12, 2012
Published: September 01, 2012
Abstract:
The main purpose of the present study is to assess a hospital's Performance assessment with regard to EFQM model and then determining the relationship between enablers’ criteria and Organizational model of excellence with hospital's Performance. To collect data a standard questionnaire of Performance assessment and one questionnaires of relationship assessment for enablers criteria with Organizational Performance. For self-assessment performance, Radar logic and for hypothesis testing, Pearson correlation coefficient, factor analysis and T-test was employed. The results showed that all research hypotheses were accepted and there was a significant relationship between hospital's Performance and enablers’ criteria EFQM model. The priority of effectiveness of Enablers criteria on hospital's performance are as follows: processes criteria, partners and resources, leadership, People, policies and strategies.

Key words:  Enablers, excellence, Self- assessment, Performance, , ,
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Cite this Reference:
Mohammadbagher Gorji and Azize Emami, . Self-Assessment of Organization’s Performance with Regard to Enablers Criteria Excellence Model (EFQM). Research Journal of Applied Sciences, Engineering and Technology, (17): 3048-3055.
ISSN (Online):  2040-7467
ISSN (Print):   2040-7459
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