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Abstract
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Article Information:
Multi-level Extensible Synthetic Evaluation of the Quality of Passenger Transport Service of High-speed Rail
Yanbing Fu, Zhiya Chen and Xiujie Zhao
Corresponding Author: Yanbing Fu
Submitted: June 02, 2012
Accepted: July 09, 2012
Published: January 11, 2013 |
Abstract:
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This study establishes the evaluation index system of the quality of passenger transport service of highspeed
rail based on the characteristics of passenger transport and determines the index weights with the Fuzzy
Analytic Hierarchy Process. In order to make up for the deficiencies of present quality evaluation method of
passenger transport service of high-speed rail, this study develops the multi-level extensible synthetic evaluation
model of the quality of passenger transport service of high-speed rail with the core of extension method based on the
questionnaire survey to the passengers. This study tests the model with the data surveyed in a passenger station of
high-speed rail, which can not only expand extension application areas, but also provide new ideas and means for
the evaluation of the quality of passenger transport service of high-speed rail.
Key words: Extension, high-speed rail, passenger transport, quality of service, synthetic evaluation, ,
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Cite this Reference:
Yanbing Fu, Zhiya Chen and Xiujie Zhao, . Multi-level Extensible Synthetic Evaluation of the Quality of Passenger Transport Service of High-speed Rail. Research Journal of Applied Sciences, Engineering and Technology, (02): 654-658.
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ISSN (Online): 2040-7467
ISSN (Print): 2040-7459 |
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