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2013 (Vol. 5, Issue: 13)
Article Information:

Collaborative Assessment of the Automotive Sales Service Based on Co-Entropy

Dingfu Jiang, Li Xiong and Yan Yue
Corresponding Author:  Dingfu Jiang 

Key words:  Automotive sales service, co-entropy, collaborative assessment, collaborative efficiency, , ,
Vol. 5 , (13): 3610-3616
Submitted Accepted Published
September 10, 2012 October 24, 2012 April 15, 2013

Co-entropy function was constructed based on dissipative structure, collaboration and entropy theory, while co-entropy of each management level in automotive sales service and the mathematical quantified assessment model of collaborative efficiency were built. In combination with the collaborative management activity of automotive sales service in an automotive sales company in Shanghai, the model and viewpoints presented here were applied and verified through empirical research.
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  Cite this Reference:
Dingfu Jiang, Li Xiong and Yan Yue, 2013. Collaborative Assessment of the Automotive Sales Service Based on Co-Entropy.  Research Journal of Applied Sciences, Engineering and Technology, 5(13): 3610-3616.
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ISSN (Online):  2040-7467
ISSN (Print):   2040-7459
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