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Article Information:
Investigating the Effect of Information Systems Factors on Trust in E-Government Initiative Adoption in Palestinian Public Sector
Mohannad Moufeed Ayyash, Kamsuriah Ahmad and Dalbir Singh
Corresponding Author: Kamsuriah Ahmad
Submitted: July 17, 2012
Accepted: August 15, 2012
Published: April 25, 2013 |
Abstract:
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The study conducted a primary investigation into the relationship between information system and trust in e-government followed by a secondary one into the relationship between trust in e-government and intention to use. It followed a quantitative approach of data collection through the use of questionnaire survey. The findings revealed that information quality, system quality, service quality, perceived usefulness, perceived ease of use, and security-privacy contributed positively to trust in e-government while the latter impacted intention to use. Moreover, the study’s findings supported the rationale behind the IS theories (TAM and IS Success Model) and security-privacy were proven to illustrate trust in e-government adoption initiative. The findings theoretical and practical implications and limitation and suggestions for future research were discussed towards the end of the study.
Key words: Information systems factors, information system success model, security-privacy, technology acceptance model, trust in e-government, ,
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Cite this Reference:
Mohannad Moufeed Ayyash, Kamsuriah Ahmad and Dalbir Singh, . Investigating the Effect of Information Systems Factors on Trust in E-Government Initiative Adoption in Palestinian Public Sector. Research Journal of Applied Sciences, Engineering and Technology, (15): 3865-3875.
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ISSN (Online): 2040-7467
ISSN (Print): 2040-7459 |
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