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    Abstract
2016 (Vol. 13, Issue: 11)
Research Article

Effective Model for Engaging Citizensí Self-Knowledge in Decision Making in E-Government: A Pilot Study in Iraq

Maky H. Abdulraheem, Shafiz Affendi and Wan Rozaini Bt Sheik Osman
School of Computing, CAS, UUM, Sintok 06010, Malaysia
 

DOI: 10.19026/rjaset.13.3428
Submitted Accepted Published
October 4, 2016 December 14, 2016 December 05, 2016

  How to Cite this Article:

Maky H. Abdulraheem, Shafiz Affendi and Wan Rozaini Bt Sheik Osman, 2016. Effective Model for Engaging Citizensí Self-Knowledge in Decision Making in E-Government: A Pilot Study in Iraq.  Research Journal of Applied Sciences, Engineering and Technology, 13(11): 864-870.

DOI: 10.19026/rjaset.13.3428

URL: http://www.maxwellsci.com/jp/mspabstract.php?jid=RJASET&doi=rjaset.13.3428

Abstract:



The advance and continuous development of new technologies have made it possible for electronic services to be adopted and applied in e-government initiatives. The aim of this study is to work on an effective model for engaging citizensí self-Knowledge in decision making in the Iraqi e-government. Implementation of e-government has been adopted by many countries, but the rate of implementation has varied from one country to another. The success rate has also differed between countries and regions. In general, developing countries have been lagging behind in e-government initiatives as compared to developed countries. The study focuses on citizensí behaviours and thinking, which are quite often, impacted by the citizens various levels of education, culture, nature of job, experience and environment. New model have been developed to improve administration and alleviate the tediousness of paper work, bureaucratic bottlenecks and inefficiency in various strata of the government. This study is intended to illuminate the decision making in electronic government and the proposed model. Specifically, this study intends to develop the model of decision making in the Iraqi e-government utilising the characteristics of citizensí self-knowledge. This study elicits the outcomes from the pilot study to determine the factors that are used to develop the model, which uses the citizens' self-knowledge in the decision making in the Iraqi e-government initiatives. The major findings were reported such as; political: Facilitate conditions to access political information, economic: Facilitate conditions to access business information, technical: Increase the reliability of the decision making model construction and workers: Facilitate the usage of the E-government website. These factors had highly significant relation with the proposed model.

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ISSN (Online):  2040-7467
ISSN (Print):   2040-7459
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