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Abstract
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Article Information:
Quality Management in Indian Higher Education System: Role of Internal Quality Assurance Cell (IQAC)
V.S. Mangnale and Rajasekhara Mouly Potluri
Corresponding Author: Rajasekhara Mouly Potluri
Submitted: 2011 June, 27
Accepted: 2011 August, 16
Published: 2011 November, 15 |
Abstract:
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The primary objective of this research is to explore the perceptions of both the higher education
institutions and students on the various quality deliverables in the Indian higher education system along with
careful observation of the role of Internal Quality Assurance Cell (IQAC) in sustaining quality delivery of
education service. The research study reviewed the germane literature on higher education and quality
management in higher education. Then, the researchers used two separate questionnaires to gather the opinions
of 10 higher education institutions and 250 students on quality of education service delivery in the first quarter
of this year from the Pune district of Maharashtra state. The collected data was analyzed with the support of
Microsoft Excel software packages. The findings of the analysis confirmed that institutions were confidently
provided academic activity reflecting their goals and objectives with highly qualified faculty through an eclectic
approach with the support of research with ample focus on library and community services. Students also
expressed different wavering perceptions on the academic activity, faculty communication skills, motivation
and mentoring etc. Only 33 and 80% students uttered positively about the faculty subject knowledge and sports,
and infrastructure facilities provided by the institution. In a nut shell, both institutions and students insisted for
more constructive role from the Internal Quality Assurance Cell (IQAC) in protecting the quality of higher
education.
Key words: Higher education, higher education institutions, students, Internal Quality Assurance Cell (IQAC), quality, ,
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Cite this Reference:
V.S. Mangnale and Rajasekhara Mouly Potluri, . Quality Management in Indian Higher Education System: Role of Internal Quality Assurance Cell (IQAC). Asian Journal of Business Management, (4): 251-256.
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ISSN (Online): 2041-8752
ISSN (Print): 2041-8744 |
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