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Abstract
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Article Information:
Simulation Modeling for Process Improvement in a General Surgery Service
Kidak Levent B. and Aksarayli Mehmet
Corresponding Author: Levent B. Kıdak
Submitted: 2011 February, 25
Accepted: 2011 March, 22
Published: 2011 March, 30 |
Abstract:
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The aim of the study is to improve the General Surgery patients' treatment duration in order to
eliminate the bottlenecks by speeding up the process. For this purpose, some model proposals were carried out
to allow reorganizing the processes to serve more patients by improving the productivity of the clinic. The study
has been carried out in the general surgery clinic at the well known, training and research hospital. First of all,
the simulation model of the existing system was demonstrated. The simulation model has been developed via
PROMODEL software program. In the simulation model installed, four scenarios have been established in order
to determine the critical factors which effect patients’ waiting durations. Thus, the goal of the study was to
reduce the waiting times by considering what-if analysis using simulation. The model has been worked on for
six months and ten times repetitively, so to get some statistics. It has been determined that an improvement of
17% efficiency of operations in clinic may be considerable in case of reviewing and redesigning the processes
of the General Surgery clinic. It was found that a decrease of 76, 57 and 52% in the duration patients’ being
in the system for Medical Treatment (MTP), Operation (OP), and Urgent Operations (UOP), respectively. All
outcomes of study showed that an improvement in the efficiency could be acquired without any financial
burden for the hospital budget by enhancing the processes in General Surgery clinic via using simulation
modeling.
Key words: Hospital, process improvement, simulation, waiting duration, , ,
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Cite this Reference:
Kidak Levent B. and Aksarayli Mehmet, . Simulation Modeling for Process Improvement in a General Surgery Service. Current Research Journal of Social Sciences, (2): 114-125.
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ISSN (Online): 2041-3246
ISSN (Print): 2041-3238 |
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