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Article Information:
Self-Assessment of Organization’s Performance with Regard to Enablers Criteria Excellence Model (EFQM)
Mohammadbagher Gorji and Azize Emami
Corresponding Author: M. Gorji
Submitted: January 27, 2012
Accepted: March 12, 2012
Published: September 01, 2012 |
Abstract:
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The main purpose of the present study is to assess a hospital's Performance assessment with regard
to EFQM model and then determining the relationship between enablers’ criteria and Organizational model of
excellence with hospital's Performance. To collect data a standard questionnaire of Performance assessment
and one questionnaires of relationship assessment for enablers criteria with Organizational Performance. For
self-assessment performance, Radar logic and for hypothesis testing, Pearson correlation coefficient, factor
analysis and T-test was employed. The results showed that all research hypotheses were accepted and there was
a significant relationship between hospital's Performance and enablers’ criteria EFQM model. The priority of
effectiveness of Enablers criteria on hospital's performance are as follows: processes criteria, partners and
resources, leadership, People, policies and strategies.
Key words: Enablers, excellence, Self- assessment, Performance, , ,
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Cite this Reference:
Mohammadbagher Gorji and Azize Emami, . Self-Assessment of Organization’s Performance with Regard to Enablers Criteria Excellence Model (EFQM). Research Journal of Applied Sciences, Engineering and Technology, (17): 3048-3055.
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ISSN (Online): 2040-7467
ISSN (Print): 2040-7459 |
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