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Article Information:
Impact of Leadership Support on KMS-based Knowledge Seeking Behavior: Lessons Learned
Mamoona Humayun and Cui Gang
Corresponding Author: Mamoona Humayun
Submitted: May 29, 2012
Accepted: June 29, 2012
Published: January 01, 2013 |
Abstract:
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KM is a strategy that improves organizational performance and survival in a business environment. It is a
challenging scenario for the organizations to manage their knowledge properly; in practice, a small amount of
missing knowledge sometimes causes a great delay in the project. KMS are becoming an increasingly popular tool
of KM in software development organizations. Tempting employees to seek knowledge from KMS remain an
important concern for researchers and practitioners. Leadership support has been widely recognized in many studies
as an important driving factor of knowledge seeking and contributions; however, the role of leadership support in
promoting knowledge seeking behavior using KMS has not been adequately addressed. The purpose of this paper is
to examine the leadership support and its relationship with the success of KMS as perceived by employees in
China’s software development organizations who are using KMS for knowledge seeking. The data which were
collected from a survey of 73 employees working in different software development organizations of china were
used to test the proposed research model. The results of the survey revealed that leadership support is positively
related with employee’s continuous intention of seeking knowledge. Further, Leadership support helps in promoting
the use of KMS for knowledge seeking within organizations. This analysis is vital for senior management and
leaders of the organizations who want to make their KMS successful, and to establish a knowledge sharing
capability of their employees. In doing so, leaders should focus their efforts towards promoting KMS-based
knowledge seeking behavior in their organizations.
Key words: Continuous intention of seeking knowledge, Knowledge Management (KM), leadership support, perceived seeking efforts, perceived usefulness, ,
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Cite this Reference:
Mamoona Humayun and Cui Gang, . Impact of Leadership Support on KMS-based Knowledge Seeking Behavior: Lessons Learned. Research Journal of Applied Sciences, Engineering and Technology, (01): 218-223.
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ISSN (Online): 2040-7467
ISSN (Print): 2040-7459 |
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