Research Article | OPEN ACCESS
What Motivate Government Employees to Use an e-Government System? The Adopter Profiles and Acceptance Factors
Tony Dwi Susanto, Achmad Zainuddin Zakariya and Ridho Zulandra
Institut Teknologi Sepuluh Nopember, Sukolilo, Surabaya 60111, Indonesia
Research Journal of Applied Sciences, Engineering and Technology 2018 4:143-148
Received: September 29, 2017 | Accepted: December 4, 2017 | Published: April 15, 2018
Abstract
E-government system has changed government to citizen interactions. The challange that arises is low acceptance of e-government system by government employees. This study aims to investigate the factors that motivate government employees to use e-government system by constructing a conceptual model based on Unified Theory of Acceptance and Use of Technology and identifying the adopter characteristics using Innovation Diffusion Theory. Validated model, recommend that government should concentrate on the factors of performance expectancy, social influence and facilitating condition and select government employees who are belong to Early Adopter category as the agent of change to influence other employees to accept e-government systems.
Keywords:
Adopter characteristics, e-government acceptance, innovation diffusion theory, unified theory of acceptance and use of technology,
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Competing interests
The authors have no competing interests.
Open Access Policy
This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made.
Copyright
The authors have no competing interests.
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ISSN (Online): 2040-7467
ISSN (Print): 2040-7459 |
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