Research Article | OPEN ACCESS
The Consequential Problems of Unexpected Events for Human Element and Construction Organizations
1mir Khosravi and 2Abdul Hakim Bin Mohammed
1Faculty of Civil Engineering, University Technology Malaysia, 81310, Johor, Malaysia
2Faculty of Geoinformation Science and Real Estate, University Technology Malaysia
Research Journal of Applied Sciences, Engineering and Technology 2013 9:2878-2891
Received: February 27, 2013 | Accepted: March 03, 2013 | Published: March 20, 2013
Abstract
Unexpected events are unpredictable or beyond the control of human. The aim of this study was to identify the consequential problems of unexpected events faced by construction managers and project managers. In undertaking this investigation, we used an exploratory semi-structured interview and a questionnaire survey method. The results of this research showed that the consequential problems of unexpected events were frequently wicked, wicked messes and messes types of problems. These wicked, wicked messes and messes problems grew rapidly by high behavioral complexity of human affected environment and high dynamic complexity of interdependent systems in construction projects. We discovered human behavioral problems as wicked kind of problems for human element could lead to noticeable effects on project manager, such as irresponsibility and making a bizarre decision. Also, we identified wicked messes and messes problems, including loss of reputation and litigation, for construction organizations could terminate the viability of organizations and projects. Furthermore, we found out that three most important factors for responding successfully to the consequential problems of unexpected events were: 1) organizations’ structure and support, 2) competent project manager and 3) immediate actions. The findings of the study revealed that leadership, communication skills and hard-working were essential attributes of the competent project manager in responding to the consequential problems of unexpected events. Lastly, this research suggests the development of managerial reactive skills and control of behavioral responses through learning practice as key components of the required approach that need further investigations in future researches.
Keywords:
Messes, wicked, wicked messes,
Competing interests
The authors have no competing interests.
Open Access Policy
This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made.
Copyright
The authors have no competing interests.
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ISSN (Online): 2040-7467
ISSN (Print): 2040-7459 |
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