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     Research Journal of Applied Sciences, Engineering and Technology


Managing Tacit Knowledge in MNCS and the Role of ICT: Review Paper

Mohammad Sh. Al-Qdah and Juhana Salim
Knowledge Technology Research Group, Faculty of Information Science and Technology, Universiti Kebangsaan Malaysia 43600, Bangi, Selangor, Malaysia
Research Journal of Applied Sciences, Engineering and Technology  2013  21:4110-4120
http://dx.doi.org/10.19026/rjaset.6.3519  |  © The Author(s) 2013
Received: May 29, 2013  |  Accepted: June 18, 2013  |  Published: November 20, 2013

Abstract

Of late, global economy has forced the organizations, to essentially manage tacit knowledge. On the other hand, a large number of organizations are incapable of coping with the process of tacit knowledge management, as a result of the inexpressible, ambiguous and complex characteristics. This review paper has examined the multi-dimensional viewpoints of tacit knowledge, types of tacit knowledge and the typical mechanisms used to manage it, from the past and existing studies. Simultaneously, this study has found that, classifying knowledge in terms of transferability and applicability has provided much improved direction to deal with tacit knowledge. Furthermore, this study has also highlighted the current perspectives on transferability and applicability of tacit knowledge and the associated influential factors. Moreover, the role of ICT in managing tacit knowledge has been examined and discussed. Ultimately, this study has proposed future research directions in terms of managing tacit knowledge.

Keywords:

Applicability, ICT, managing tacit knowledge, tacit knowledge, transferability,


References


Competing interests

The authors have no competing interests.

Open Access Policy

This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made.

Copyright

The authors have no competing interests.

ISSN (Online):  2040-7467
ISSN (Print):   2040-7459
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