Abstract

The purpose of this study is to discuss the relationship between supply-demand coordination and performance of Logistics Service Supply Chain (LSSC) and help managers to understand which factors make significant influence on the performance of LSSC. In this paper, a correlation model for supply-demand coordination and performance analysis is presented, and then the survey method is adopted to conduct an empirical study. With software SPSS 15.0, the hypotheses are verified with multiple regression equations. The results show that the working efficiency of Functional Logistics Service Provider (FLSP), the training for FLSP, the order allocation fairness of Logistics Service Integrator (LSI) and the uncertain degree of LSI’s order demand are positive to the cooperation performance. The level of information system sharing has no effect on cooperation satisfaction degree of FLSP. For the factors that have effect on cooperation satisfaction, LSI is more concerned about the efficiency of FLSP, while FLSP is more concerned about the cooperation profits. There is a big difference between their focuses. In order to successfully complete the cooperation of LSSC, the managers of LSI and FLSP must understand the each other's concerns, seek common ground while reserving differences, establish the strategic partnership, reduce the information asymmetry and improve satisfaction of cooperation.

Keywords:

Correlation analysis, empirical study, logistics service supply chain, performance, supply and demand coordination,

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The authors have no competing interests.

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