Abstract

The concept of sustainability is an important concept in an organization and has permeated to increasing number of managerial decisions. Reverse supply chain helps the organization to achieve this sustainability by been more efficient and effective which they achieve minimizing on their cost. The study observes the status of reverse supply of hosiery products industry in the state of Tamil Nadu, India. The study focuses on the current status of the reverse supply chain and what is the acceptance level of reverse supply chain in the industry. The study was carried out in the state of Tamil Nadu, India. It is an exploratory study with a sample size of 125 from different tiers of cities. The study confirms that all the manufacturers of hosiery products in the state are engaged in reverse supply and are willing to offer replacement guarantee to the dealers and customers. Refurbished products are offer to the retailers/customers at a discounted rate. The limitation of the study is that it is limited to a few locations and with one product; hence generalization is very narrowed down.

Keywords:

Return management, reverse logistics, supply chain management,

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Competing interests

The authors have no competing interests.

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