Research Article | OPEN ACCESS
Acceptability of Reverse Supply Chain by Manufacturers' of Hosiery Products, Tamil Nadu (India) -an Empirical Study
Reena Roy, P. Vaijayanthi and K.A. Shreenivasan
SASTRA University, Thanjavur, India
Research Journal of Applied Sciences, Engineering and Technology 2014 8:1483-1488
Received: May 01, 2013 | Accepted: June 01, 2013 | Published: February 27, 2014
Abstract
The concept of sustainability is an important concept in an organization and has permeated to increasing number of managerial decisions. Reverse supply chain helps the organization to achieve this sustainability by been more efficient and effective which they achieve minimizing on their cost. The study observes the status of reverse supply of hosiery products industry in the state of Tamil Nadu, India. The study focuses on the current status of the reverse supply chain and what is the acceptance level of reverse supply chain in the industry. The study was carried out in the state of Tamil Nadu, India. It is an exploratory study with a sample size of 125 from different tiers of cities. The study confirms that all the manufacturers of hosiery products in the state are engaged in reverse supply and are willing to offer replacement guarantee to the dealers and customers. Refurbished products are offer to the retailers/customers at a discounted rate. The limitation of the study is that it is limited to a few locations and with one product; hence generalization is very narrowed down.
Keywords:
Return management, reverse logistics, supply chain management,
References
-
Anindya, R., 2003. How Efficient is your Reverse Supply Chain? Effective Executive. (Accessed on: January, 2003).
Direct Link
-
Blackburn, J.D., V.D. Guide Jr, G.C. Souza and L.N.V. Wassenhove, 2004. Reverse supply Chain for commercial returns. Calif. Manage. Rev., 46(2): 1-17.
CrossRef
-
Blumberg, D., 2005. Introduction to Management of Reverse Logistics and Closed Loop Supply Chain Processes. CRC Press, New York.
-
Chiara, G., 2011. Designing the reverse supply chain: The impact of the product residual value. Int. J. Phys. Distrib. Logist. Manage., 41(8): 769 -796.
-
Daniel, V., R. Guide Jr and C.S. Gilvan, 2006. Time value of commercial product returns. Manage. Sci., 52(8): 1200-1214.
CrossRef
-
De Brito, M.P. and R. Dekker, 2003. ERIM Report Series Research in Management. (Accessed on: April, 2003).
Direct Link
-
Fleischmann, M., J.M. Bloemhof-Ruwaard, R. Dekker, E.A. Van der Laan, J.A.E.E. Van Nunen and L.N. Van Wassenhove, 1997. Quantitative models for reverse logistics: A review. Eur. J. Oper. Res., 103: 1-17.
CrossRef
-
Guide Jr, V.D.R. and L.N. Van Wassenhove, 2002. The Reverse Supply Chain. Harvard Bus. Rev., 80(2): February: 25-26.
-
Harrison, A. and R. Van Hoek, 2008. Logistics Management and Strategy -competing through the Supply Chain. 3rd Edn., Pearson Education Ltd., Harlow.
-
Hua, B., 2008. Reverse supply chain co-ordination and design for profitable returns-an example of ink cartridge. M.S. Thesis, Worcester Polytechnic Institiute.
Direct Link
-
Ikilem, G. and I.B. Yesim, 2012. Determination of a model regarding customer satisfaction perception for textile consumers. Int. J. Bus. Soc. Sci., 3(6).
-
Ikilem, G., K. Senem and I.B. Yesim, 2007. The perception of customer satisfaction in textile industry according to genders in Turkey. Int. J. Hum. Soc. Sci., 2: 6.
-
Kendall, C.L. and A. Russ Frederick, 1975. Warranty and complaint policies: N opportunity for marketing management. J. Marking, 39(2).
CrossRef
-
Kumar, S. and V. Putman, 2008. Cradle to cradle: Reverse logistics strategies and opportunities across three industry sectors. Int. J. Prod. Econ., 115: 305-315.
CrossRef
-
Lieb, R. and B.A. Bentz, 2004. The use of third-party logistics services by large American manufacturers: The 2004 survey. Transport. J., 44(2): 5-15.
-
Marc, C., D.A. Sophie and D. Ait-Kadi, 2005. I'ntegration of reverse logistics activities with supply chain information system. Comput. Ind., 56(1): 105-124.
CrossRef
-
Marco, A.S., M.R. Sarah and G. Juan, 2007. A Markov decision model to evaluate outsourcing in reverse logistics. Int. J. Prod. Res., 45(18-19): 4289- 4315.
CrossRef
-
Michael, B., R. Silvia and C. John, 2011. Retail reverse logistics: A call and grounding framework for research. Int. J. Phys. Distrib. Logist. Manage., 41(5): 484-510.
CrossRef
-
Nandan, K. and C. Arnab, 2011. Reverse Supply Chain: Completing the Supply Chain Loop' Cognizant 20-20 Insights.
Direct Link
-
Samir, K.S. and K.S. Rajiv, 2006. Managing product returns for reverse logistics. Int. J. Phys. Distrib. Logist. Manage., 36(7): 524-546.
CrossRef
-
Sijun, W., E.B. Sharon and L. Jeanny, 2012. Employees' decision making in the face of customers' fuzzy return. J. Marketing, 76: 69-86.
CrossRef
-
Thierry, M., M. Salomon, J.A.E.E. van Nunen and L.N. van Wassenhove, 1995. Strategic issues in product recovery management. Calif. Manage. Rev., 37(2): 114-135.
CrossRef
Competing interests
The authors have no competing interests.
Open Access Policy
This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made.
Copyright
The authors have no competing interests.
|
|
![](http://www.maxwellsci.com/images/RJASET-maxw.jpg) |
ISSN (Online): 2040-7467
ISSN (Print): 2040-7459 |
![Submit Manuscript](../images/sub.jpg) |
Information |
|
|
|
Sales & Services |
|
|
|