Research Article | OPEN ACCESS
Cultural Technology Acceptance Model for Consumers' Acceptance of Arabic E-Commerce Websites
Omar (Mohammad Ali) Al-Qudah and Kamsuriah Ahmad
Faculty of Information Science and Technology, School of Computer Science,
Universiti Kebangsaan Malaysia, 43600 UKM, Bangi Selangor, Malaysia
Research Journal of Applied Sciences, Engineering and Technology 2014 8:1622-1632
Received: May 29, 2013 | Accepted: June 25, 2013 | Published: February 27, 2014
Abstract
The aim of this study is to identify the factors affecting consumer’s acceptance of Arabic e-commerce websites and to propose a cultural technology acceptance model for consumer’s acceptance of Arabic e-commerce websites. The proposed model was built based on, technology acceptance model, trust, perceived risk and Hofstede’s cultural values as moderators between trust and perceived risk and purchase intention. In addition, Arabic language from literature review was added. Based on these theories and concepts, this study identifies the factors affecting consumer’s acceptance of Arabic e-commerce websites.
Keywords:
Arabic e-commerce websites, culture, Hofstede, perceived risk, purchase intention, technology acceptance model, trust,
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Competing interests
The authors have no competing interests.
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