Research Article | OPEN ACCESS
Employee Job Satisfaction and Job Performance: A Case Study in a Franchised Retail-Chain Organization
Wong Yvonne, Rabeatul Husna Abdull Rahman and Choi Sang Long
Faculty of Management, Universiti Teknologi Malaysia, Malaysia
Research Journal of Applied Sciences, Engineering and Technology 2014 17:1875-1883
Received: July 18, 2014 | Accepted: August 26, 2014 | Published: November 05, 2014
Abstract
This study examines the relationship between job satisfaction and job performance among the employees. Job satisfaction is being discussed in term of its nine facets: pay, promotion, supervision, fringe benefits, contingent rewards, operating procedures, co-workers, nature of works and communication. On the other hand, job performance is being viewed in the aspects of contextual performance and task performance. The result of the study found that the two variables (job satisfaction and job performance) are correlated to each other and the relationship is significant.
Keywords:
Employees , job performance , job satisfaction , organization, relationship,
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Competing interests
The authors have no competing interests.
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This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made.
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