Research Article | OPEN ACCESS
The Relationship between Perceived Organizational Support and Turnover Intention: Mediating Role of Affective Commitment and Job Satisfaction
1Muhammad Imran, 2Ghulam Ali and 3Talat Islam
1Department of Information Technology, Nobles International School, Saudi Arabia
2Department of Commerce, University of Sargodha, Pakistan
3Faculty of Management, Universiti Teknologi Malaysia, Malaysia
Research Journal of Applied Sciences, Engineering and Technology 2014 24:2422-2425
Received: September ‎07, ‎2014 | Accepted: September ‎20, ‎2014 | Published: December 25, 2014
Abstract
Now days, it has become challenging for employers to remain competitive because of the fierce competition. One of the keys to remain competitive is to have best human resource. Therefore, every organization aims to hire best men from markets and their rival firms. Hiring men from the rival firms has created the problem of employee turnover. Employee turnover has become critical issue for HR practitioners and managers as it not only affect other employees’ level of satisfaction, but also affect organizational performance. Researchers in the past have focused a number of aspects to reduce employees’ turnover among which perceived organizational support is less focused aspect. Therefore, the present study aims to examine the impact of perceived organizational support on employee turnover intention through the mediation of job satisfaction and affective commitment. SEM has confirmed that job satisfaction and affective commitment perform the role of mediation between perceived organizational support and turnover intention.
Keywords:
Affective commitment, job satisfaction, perceived organizational support, turnover intention,
References
-
Ahmed, I., W.K.W. Ismail, S.M. Amin and T. Islam, 2014. Role of perceived organizational support in faculty's responsiveness and students outcomes. Int. J. Educ. Manage., 28(2): 246-256.
CrossRef
-
Allen, N.J. and J.P. Meyer, 1990. The measurement and antecedents of affective, continuance and normative commitment to the organization. J. Occup. Psychol., 63: 1-18.
CrossRef
-
Allen, D.G., L.M. Shore and R.W. Griffeth, 2003. The role of perceived organizational support and supportive human resource practices in the turnover process. J. Manage., 29: 99-118.
CrossRef
-
Blau, P.M., 1964. Exchange and Power in Social Life. Wiley, New York.
PMCid:PMC1423452
-
Cammann, C., M. Fichman, G.D. Jenkins Jr. and J.R. Klesh, 1983. Assessing the Attitudes and Perceptions of Organizational Members. In: Seashore, S.E., E.E. Lawler, P.H. Mirvis and C. Cammann (Eds.), Assessing Organizational Change. John Wiley and Sons, New York.
-
Diamantopoulos, A. and J.A. Siguaw, 2000. Introducing LISREL. Sage Publications, London.
CrossRef PMCid:PMC1298088
-
Eisenberger, R., R. Huntington, S. Hutchison and D. Sowa, 1986. Perceived organizational support. J. Appl. Psychol., 71: 500-507.
CrossRef
-
Hoppock, R., 1935. Job Satisfaction. Harper and Brothers, New York.
-
Islam, T., S.U.R. Khan, U.N.U. Ahmad and I. Ahmed, 2014a. Exploring the relationship between POS, OLC, Job satisfaction and OCB. Proc. Soc. Behav. Sci., 114: 164-169.
CrossRef
-
Islam, T., S.U.R. Khan, U.N.U. Ahmad, G. Ali and I. Ahmed, 2014b. Consequences of psychological empowerment and organizational learning culture: A mediation model. Asia-Pac. J. Bus. Admin., 7(1).
-
Islam, T., S.U.R. Khan, U.N.U. Ahmad, G. Ali, I. Ahmed and Z.A. Bowra, 2013. Turnover intentions: The role of perceived organizational support and organizational commitment. Proc. Soc. Behav. Sci., 103: 1237-1241.
CrossRef
-
Karatepe, O.M. and G. Karadas, 2012. The effect of management commitment to service quality on job embeddedness and performance outcomes. J. Bus. Econ. Manag., 13(4): 614-636.
CrossRef
-
Kim, T. and K. Chang, 2012. Turnover intentions and organizational citizenship behavior in Korean firms: The interactional effect of organizational and occupational commitment. Asia Pac. Bus. Rev., 20(1): 59-77.
CrossRef
-
Lichtenstein, R., J.A. Alexander, J.F. McCarthy and R. Wells, 2004. Status differences in cross functional teams: Effect on individual member participation, job satisfaction and intent to quit. J. Health Soc. Behav., 45: 322-335.
CrossRef PMid:15595510
-
Meyer, J.P. and N.J. Allen, 1997. Commitment in the Workplace: Theory, Research and Application. Sage, Thousand Oaks, CA.
-
Rhoades, L., R. Eisenberger and S. Armeli, 2001. Affective commitment to the organization: The contribution of perceived organizational support. J. Appl. Psychol., 86: 825-836.
CrossRef PMid:11596800
-
Robbins, S. and T. Judge, 2005. Organizational Behavior. 14th Edn., Prentice Hall.
-
Yi, H.Y. and M.K. Lee, 2012. The mediating role of job satisfaction and commitment in the relationship between each of job characteristics and turnover intentions of shopping center employees. J. Global Acad. Market. Sci., 10(1): 27-43.
Competing interests
The authors have no competing interests.
Open Access Policy
This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made.
Copyright
The authors have no competing interests.
|
|
|
ISSN (Online): 2040-7467
ISSN (Print): 2040-7459 |
|
Information |
|
|
|
Sales & Services |
|
|
|