Abstract

The study aimed at revealing the challenges that face the implementation of e-government in the Ministry of Higher Education and Scientific Research in Jordan and proposing prominent mechanisms to overcome them. The study sample which included randomly selected 175 employees adopted the analytic descriptive approach and used a questionnaire for data collection. The results unveiled major challenges that face the implementation of e-government; the first was the financial challenges followed by human resources challenges then the administrative challenges, while technical challenges were the last. The results concluded that the futuristic perspectives to overcome these obstacles are looking for funding to the e-government project at the kingdom’s level. Based on the results, a set of recommendations were derived hoping the concerned entities get benefit of them.

Keywords:

Challenges , e-government , e-services, ministry of higher education and scientific research,

References

Competing interests

The authors have no competing interests.

Open Access Policy

This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made.

Copyright

The authors have no competing interests.